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Employers
 appear to discriminate against well-qualified job candidates who have a
 disability, researchers at Rutgers and Syracuse universities have 
concluded.
The
 researchers, who sent résumés and cover letters on behalf of fictitious
 candidates for thousands of accounting jobs, found that employers 
expressed interest in candidates who disclosed a disability about 26 
percent less frequently than in candidates who did not.
“I
 don’t think we were astounded by the fact that there were fewer 
expressions of interest” for people with disabilities, said Lisa Schur, a
 Rutgers political scientist who was part of the research team. “But I 
don’t think we were expecting it to be as large.”
The
 sole variation among the otherwise identically qualified candidates 
appeared in the cover letters, which revealed a disability for some but 
not for others.
The study,
 though it deals only with the accounting profession, may help explain 
why just 34 percent of working-age people with disabilities were 
employed as of 2013, versus 74 percent of those without disabilities.
Previous
 studies attempting to explain why disabled people are employed at lower
 rates generally suffered from their inability to control for subtle 
differences in qualifications that may have made disabled job candidates
 less attractive to employers, or for the possibility that disabled 
people were simply less interested in employment.
Other
 studies, based on surveys or laboratory experiments that asked people 
how likely they would be to hire a hypothetical disabled candidate, 
suffered from the possibility that some respondents were simply telling 
researchers what they thought was socially acceptable. Volunteers in 
such studies may have also differed in key ways from the human resources
 personnel who act as gatekeepers for job candidates, according to Meera
 Adya, another co-author, who is a social psychologist at Syracuse 
University.
The fictitious cover letter approach, which other scholars have used to document discrimination on the basis of race and gender, largely solved these problems.
“These
 kinds of experiments are very important in research on discrimination, 
and to the best of my knowledge this is the first serious attempt to do 
this kind of experiment on disability discrimination in the United 
States,” said David Neumark, a labor economist at the University of 
California, Irvine, who studies discrimination. “The study is well 
done.”
The
 researchers constructed two separate résumés: one for a highly 
qualified candidate with six years of experience, and one for a novice 
candidate about one year out of college. For each résumé, they created 
three different cover letters: one for a candidate with no disability, 
one for a candidate who disclosed a spinal cord injury and one for a candidate who disclosed having Asperger’s syndrome, a disorder that can make social interaction difficult.
Earlier
 studies had suggested that better qualifications might help disabled 
candidates overcome employment discrimination, but the researchers found
 the opposite. Employers were about 34 percent less likely to show 
interest in an experienced disabled candidate, but only about 15 percent
 less likely to express interest in a disabled candidate just starting 
out his or her career. (The latter result was not statistically 
significant.)
“We
 created people who were truly experts in that profession,” said Mason 
Ameri, a Ph.D. candidate with the School of Management and Labor 
Relations at Rutgers, who was another one of the researchers. “We 
thought the employer would want to at least speak to this person, shoot 
an email, send a phone call, see if I could put a face to a name.” For 
the gap between disabled and nondisabled to be larger among experienced 
candidates than among novice candidates, he said, came as a surprise.
Mr.
 Ameri and his colleagues speculated that the steeper drop-off in 
interest for experienced disabled candidates arose because more 
experienced workers represent a larger investment for employers, who 
must typically pay such workers higher salaries and who may anticipate 
the employment relationship lasting longer. Experienced workers are also
 more likely to interact with clients on a regular basis. Regardless of 
whether these concerns are legitimate, said Dr. Schur, “employers see 
these people as riskier.”
The
 researchers found that the decline in interest in disabled workers was 
roughly the same whether the disability was a spinal cord injury or 
Asperger’s. If it were the result of a specific concern — for example, 
that candidates with Asperger’s would have a hard time interacting with 
clients, or that employers would have to build ramps for workers in 
wheelchairs — rather than a general bias against people with 
disabilities, it is unlikely that people with such distinct disabilities
 would have experienced a drop-off in interest of about the same 
magnitude.
The study showed that the Americans With Disabilities Act,
 the 1990 federal law banning discrimination against those with 
disabilities, appeared to reduce bias. The lack of interest in disabled 
workers — and especially in the rate at which they were called back for 
an interview — was most pronounced in workplaces with fewer than 15 
employees, the study found. Businesses that small are not covered by the
 federal law.
At
 publicly traded companies, which may be more concerned about their 
reputations and more sensitive to charges of discrimination, evidence of
 discrimination on the basis of disability seemed largely to disappear. 
The same was true at firms that receive federal contracts, which are 
required by the government to make a special effort to hire disabled 
workers.
“The
 problem was concentrated,” said Douglas Kruse, a Rutgers economist who 
was part of the research team and who has used a wheelchair since a 
spinal cord injury in 1990. “It does suggest a pretty convincing 
pattern.”
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