Because sometimes those of us with Moebius do have to see the doctor...and do so more than others. So how can we get the most out of that appointment? Read on:
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Your doctor brings experience and specialized knowledge to the exam
room, but you don’t come empty handed. As the subject of your health
care, your input is indispensable. Not that long ago, “doctor knows
best” was the norm in American health care. Now patient-centered care is
growing in popularity, and many consumers see themselves as active
players when they visit their doctors. Within each of these mindsets,
there’s room for high-quality health care and satisfied patients. The
common thread is empowerment.
What is patient empowerment?
Being an empowered patient means different things to different
people. Some prefer giving their doctor complete control in directing
their care, while others want a more collaborative approach to medical
decision making.
“Empowerment is knowing who you are, what you
want and then getting it,” says Linda Adler, founder of Pathfinders
Medical, a patient advocacy group based in Palo Alto, California.
For many patients, being empowered means being engaged. Research
indicates that patients who are engaged in managing their health care
have better outcomes— with lower costs. Although it might not be the
right solution for everyone, Adler says, the formula for patient
engagement is prescriptive:
1. Get informed about your health.
Now more than ever, we have access to a variety of health information.
But access to information isn’t enough— we have to understand it. Health
literacy means understanding your conditions, prognoses and treatment
options, and it takes more than clicking on an article seen on social
media. Start by consulting reliable sources, such as the American Heart
Association or the American Cancer Society. Ask your doctor for
additional resources.
READ MORE: How Much Does Chemotherapy Cost?
You can also maintain copies of your medical records. Patients with
access to their medical records often report feeling more informed about
and involved in their care. Access to these records lets you see what
your doctor sees, and getting them is easier than ever with the
implementation of electronic health records (EHR) systems. Whether you
view them online through a patient portal or whether you request paper
copies, review them from time to time for errors.
READ MORE: How to Spot Medical Billing Errors
2. Choose your health insurance plan carefully and manage your costs.
Some health care costs are unavoidable, but choosing a health insurance
plan that fits your needs will help you manage your expenses. For
instance, a plan with a higher premium and lower deductible makes more
sense for someone with a chronic condition, while a high deductible plan
with a lower monthly premium could save a healthy person bundles.
Beyond your plan choice, consider other factors that can affect how much you pay for care:
● Stick with in-network medical providers.
● Choose generic medicine when available.
● Open a flexible spending account (FSA) or health savings account (HSA) to set aside pretax dollars for medical expenses.
● Review your medical bills for errors, and don’t be afraid to negotiate balances with medical providers.
3. Communicate effectively.
Understanding and playing
a role in your health care requires you to be vocal. Make sure your
doctor understands you want to be included in making decisions. Ask
questions and spell out clearly what you need to feel comfortable.
Making a list of your symptoms and questions before your appointment can
set the stage for an effective conversation.
Remember that
communication is a two-way street, and although being assertive about
your health care needs is important, your doctor has valuable
information to pass along.
When empowerment means something else
Engagement is the first step to empowerment for many patients, but that approach isn’t right for everyone, Adler says.
“Not everyone wants to be engaged,” she says. “For many, simply saying who you are and what you want is empowerment.”
Patients who prefer the “doctor knows best” model, for example, might
see empowerment as finding a medical team to which they can relinquish
control. For them, and often for people with chronic conditions, there
is such a thing as too much information and too much control. In these
cases, having family or friends to support the health care process, or
even a patient advocate, can help relieve some of the burden.
Long before boosting your medical literacy and sharpening your
doctor-patient communication skills, figure out what you want to get out
of your medical care and how you define empowerment. Health care
satisfaction depends on knowing your personal preferences and fulfilling
those needs.
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