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Employers
appear to discriminate against well-qualified job candidates who have a
disability, researchers at Rutgers and Syracuse universities have
concluded.
The
researchers, who sent résumés and cover letters on behalf of fictitious
candidates for thousands of accounting jobs, found that employers
expressed interest in candidates who disclosed a disability about 26
percent less frequently than in candidates who did not.
“I
don’t think we were astounded by the fact that there were fewer
expressions of interest” for people with disabilities, said Lisa Schur, a
Rutgers political scientist who was part of the research team. “But I
don’t think we were expecting it to be as large.”
The
sole variation among the otherwise identically qualified candidates
appeared in the cover letters, which revealed a disability for some but
not for others.
The study,
though it deals only with the accounting profession, may help explain
why just 34 percent of working-age people with disabilities were
employed as of 2013, versus 74 percent of those without disabilities.
Previous
studies attempting to explain why disabled people are employed at lower
rates generally suffered from their inability to control for subtle
differences in qualifications that may have made disabled job candidates
less attractive to employers, or for the possibility that disabled
people were simply less interested in employment.
Other
studies, based on surveys or laboratory experiments that asked people
how likely they would be to hire a hypothetical disabled candidate,
suffered from the possibility that some respondents were simply telling
researchers what they thought was socially acceptable. Volunteers in
such studies may have also differed in key ways from the human resources
personnel who act as gatekeepers for job candidates, according to Meera
Adya, another co-author, who is a social psychologist at Syracuse
University.
The fictitious cover letter approach, which other scholars have used to document discrimination on the basis of race and gender, largely solved these problems.
“These
kinds of experiments are very important in research on discrimination,
and to the best of my knowledge this is the first serious attempt to do
this kind of experiment on disability discrimination in the United
States,” said David Neumark, a labor economist at the University of
California, Irvine, who studies discrimination. “The study is well
done.”
The
researchers constructed two separate résumés: one for a highly
qualified candidate with six years of experience, and one for a novice
candidate about one year out of college. For each résumé, they created
three different cover letters: one for a candidate with no disability,
one for a candidate who disclosed a spinal cord injury and one for a candidate who disclosed having Asperger’s syndrome, a disorder that can make social interaction difficult.
Earlier
studies had suggested that better qualifications might help disabled
candidates overcome employment discrimination, but the researchers found
the opposite. Employers were about 34 percent less likely to show
interest in an experienced disabled candidate, but only about 15 percent
less likely to express interest in a disabled candidate just starting
out his or her career. (The latter result was not statistically
significant.)
“We
created people who were truly experts in that profession,” said Mason
Ameri, a Ph.D. candidate with the School of Management and Labor
Relations at Rutgers, who was another one of the researchers. “We
thought the employer would want to at least speak to this person, shoot
an email, send a phone call, see if I could put a face to a name.” For
the gap between disabled and nondisabled to be larger among experienced
candidates than among novice candidates, he said, came as a surprise.
Mr.
Ameri and his colleagues speculated that the steeper drop-off in
interest for experienced disabled candidates arose because more
experienced workers represent a larger investment for employers, who
must typically pay such workers higher salaries and who may anticipate
the employment relationship lasting longer. Experienced workers are also
more likely to interact with clients on a regular basis. Regardless of
whether these concerns are legitimate, said Dr. Schur, “employers see
these people as riskier.”
The
researchers found that the decline in interest in disabled workers was
roughly the same whether the disability was a spinal cord injury or
Asperger’s. If it were the result of a specific concern — for example,
that candidates with Asperger’s would have a hard time interacting with
clients, or that employers would have to build ramps for workers in
wheelchairs — rather than a general bias against people with
disabilities, it is unlikely that people with such distinct disabilities
would have experienced a drop-off in interest of about the same
magnitude.
The study showed that the Americans With Disabilities Act,
the 1990 federal law banning discrimination against those with
disabilities, appeared to reduce bias. The lack of interest in disabled
workers — and especially in the rate at which they were called back for
an interview — was most pronounced in workplaces with fewer than 15
employees, the study found. Businesses that small are not covered by the
federal law.
At
publicly traded companies, which may be more concerned about their
reputations and more sensitive to charges of discrimination, evidence of
discrimination on the basis of disability seemed largely to disappear.
The same was true at firms that receive federal contracts, which are
required by the government to make a special effort to hire disabled
workers.
“The
problem was concentrated,” said Douglas Kruse, a Rutgers economist who
was part of the research team and who has used a wheelchair since a
spinal cord injury in 1990. “It does suggest a pretty convincing
pattern.”
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